Privacy policy for neuravaxelo.com

This privacy policy describes how neuravaxelo.com collects, uses, and protects your personal information in accordance with UK data protection laws.

Information we collect

We collect information when you use our site, contact us, or subscribe to our service.

• Personal details such as your name, contact information, and address when you submit forms or enquiries.
• Subscription and billing information needed to process your monthly payments securely.
• Technical data including your IP address, browser type, and device identifiers for security and analytics.
• Records of your correspondence and interactions with our team for service improvement.

How we use your information

Your information is processed to deliver and improve our services, comply with legal obligations, and communicate with you.

• To provide ongoing consultations, analytical reviews, and client support as part of your subscription.
• To process payments, manage your subscription, and handle billing queries.
• To analyse website usage and enhance security, performance, and user experience.
• To respond to your questions, feedback, or service requests in a timely manner.

Lawful basis for processing

We process your personal data based on consent, contractual necessity, and legal obligations.

Where required, we seek your consent to process data. Otherwise, processing is necessary to deliver our service or comply with regulations.

Sharing information

We do not sell your data. Sharing is limited and only when necessary.

• With trusted service providers who help us deliver our subscription, process payments, and maintain security.
• If required by law or regulation to comply with legal obligations.
• With your explicit consent for any other sharing beyond these purposes.

Data security

We implement industry-standard safeguards to protect your information from unauthorised access, loss, or misuse. Your data is stored securely and only accessible to authorised personnel. We regularly review our practices to maintain high security standards.

Your rights

You have rights regarding your personal data under UK law.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion or restriction of your data, where applicable.
• Object to or withdraw consent for certain uses of your information.

Cookies

neuravaxelo.com uses cookies to enhance functionality, security, and your experience. You can manage cookie preferences in your browser settings at any time.

See cookie policy See cookie policy

Contact us

For privacy questions or data requests, please contact our team directly.

Policy changes

We may update this policy from time to time. Changes will be posted on this page with the revised date.